DIMENSION – Communication Planning in a Disrupted World.
By Kantar Media— April, 2017
DIMENSION is a major new study exploring many of the key communication planning, buying and measurement issues faced by the industry from the twin perspectives of the industry’s leaders and the consumers they are trying to reach.
DIMENSION combines the views of 5,000 consumers across Brazil, China, France, UK and the US and insights drawn from 40-in depth interviews conducted with stakeholders from all sides of the industry, including agencies, ad tech, media owners and advertisers.
So what insights did DIMENSION uncover? Here are some of the main findings:
Consumer Views
- Consumers think advertisers are getting better at reaching them – 73% think ‘advertisers are doing a better job of communicating with me now than in the past’
- Consumers are aware of, and even welcome specificity in targeting and relevance in content:
- 78% reported seeing ads they recognised as being specifically show or tailored to them
- 64% agree they prefer ads that are relevant to them
- But the picture isn’t all positive…
- 71% agree that some ads are shown too often online
- 55% agree they often see ads online for something they’ve already bought.
Industry Views
- Leaders were united in their views that the breadth and depth of the data now available and accessible from multiple sources is of a scale we haven’t seen before
- The phrase ‘not all data is equal’ was used by many. Just because something is quantified does not necessarily mean that it is either accurate or objective
- Most recognised the debate was moving away from simply looking at multiple channels, and measuring each within its own silo, towards the need for more consumer-centric planning
- Frustration was expressed at the lack of fair and equal access to data – an inclusive cross-channel measurement system is desirable.
For more information, please visit the Kantar Media DIMENSION website or listen to the report below.