Mobile: it's about the consumer, stupid
OgilvyOne, 2010
Mobithinking.com's Five-minute interview with Barney Loehnis, head of digital, OgilvyOne, Asia Pacific. The key to a successful mobile strategy is being consumer-centric – if companies implement the consumer services that benefit the customer first, they will find customers much more receptive when they introduce mobile marketing. Pearls of wisdom; plus the mobile sites, services and technologies that excite (and irritate) OgilvyOne's new head of digital for Asia.
Q1. What is the one thing that gets you most excited about mobile Web, mobile services and/or mobile marketing?
Knowledge, entertainment, utility and memory… all in the palm of my hand. Truly, the fact that I can access any bit of information, buy virtually any product, or connect with any person, make a film, broadcast a point of view, from wherever I am in the world, gives me, a puny human, a certain level of omnipotence. I am still coming to terms with it. It also comforts me that there are parts of the world where I cannot do this.
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Mobile: it's about the consumer, stupid in full (external link)